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How to Easily Check and Download PTCL Duplicate Bill Online: Step-by-Step Guide

Introduction: Discover a hassle-free method to check and download your PTCL duplicate bill online. Follow these simple steps to access your bill and stay on top of your payments.

Step-by-Step Guide to Check and Download PTCL Duplicate Bill:

  1. Visit PTCL’s official online portal at www.bill.net.pk.
  2. Input your phone number with the area code and account ID.
  3. Click on the “Search” button to be redirected to the official PTCL website (dbill.ptcl.net.pk).
  4. View and download your current month’s bill by right-clicking and selecting “Save Image As.”

Note: Ensure you have your phone number with the area code and account ID for online bill retrieval.

 
PTCL Subscriber Information
Enter Phone No:
(Without Area Code)
Enter Account ID:

Requirements for PTCL Duplicate Bill Check:

To check your PTCL duplicate bill online, you’ll need:

  1. Phone Number: Know your PTCL phone number with the area code.
  2. Account ID: Retrieve your PTCL account ID from your previous bill or contact the PTCL helpline.

Without both requirements, online bill checking is not possible.

Learn how to print your PTCL duplicate bill by referring to the provided image.

PTCL Customer ID Screen shot

PTCL Services Overview: Explore the range of services provided by PTCL:

  1. Online Account Creation: Easily create your PTCL online account with basic personal information.
  2. Bill Inquiry Service: View bill details and payment history on ptcl.com.pk.
  3. E-Payment Services: Conveniently receive and pay bills via email through various payment options.

PTCL Bill Payment: How to Pay Online: Enjoy a hassle-free online bill payment experience with PTCL’s secure system:

  1. Multiple Payment Options: Choose from one-time payments, auto-payments, and view current charges.
  2. Payment Reminders: Set up text message notifications for timely payment reminders.
  3. Discounts and Offers: Avail special discounts and offers when making online payments.

Checking PTCL Connection Status with CNIC: Text your CNIC number (without dashes) to 668 to check your PTCL connection status.

Finding Your PTCL Number:

  1. Dial 1200 for billing information.
  2. Dial 1217 for inquiry and directory services.

About PTCL: Learn about PTCL’s offerings as the leading telecommunications provider in Pakistan, including landline and broadband connections, mobile packages, high-speed internet, and digital television services.

PTCL Privatization: Discover that PTCL was government-owned until privatization in 2005, becoming a privately-owned company.

PTCL Support Services:

  1. Live Chat Service: Get instant support from 9 am to 9 pm through PTCL’s Live Chat on their website.
  2. Helpline Support: 24/7 support available by calling 080080800 or 1218 for assistance.

Contacting PTCL for Sales Support: For information on PTCL’s services, call the toll-free number 080080800 or 1236 for sales support.

PTCL Headquarters Location: PTCL’s headquarters is located in Islamabad, Pakistan.

  • Official Website: Ptcl.com.pk
  • Phone Number: +92-51-2879011 and 2879022

Follow these simple steps to monitor your data usage:

Step 1: Log in to the PTCL Bill App.

Step 2: Tap on “Data Usage” in the app’s menu.

Step 3: Select the telephone number linked to your account to view usage details.

Step 4: Click on “View Details” to access day-wise usage breakdown.

Note: If you need to check the usage of a different telephone number, navigate to “Data Usage,” then select “Charji & Evo/Internet Usage.” Provide the necessary details to access the data usage for the specific service.

Follow these steps to obtain a Duplicate Bill easily:

Step 1: Log in to the PTCL Bill App.

Step 2: Tap on “Bill Inquiry & Payment” in the app’s menu.

Step 3: Select “D-Bill” to access the Duplicate Bill feature.

Step 4: If not done previously, link your new connection.

Step 5: Choose the specific month for which you need the Duplicate Bill.

Step 6: Tap “Download and Proceed” to view and download your duplicate bill directly within the app.

You can conveniently avail PTCL Landline services through the following options:

Option 1: Visit PTCL-Ufone Joint Shops to sign up for the services.

Option 2: Call our Sales Line at 1218. (Note: Sales Line is available for Islamabad, Lahore, and Karachi only.)

Option 3: Place an order online through our website for a seamless experience

Applying for a new telephone connection with PTCL is easy. Choose one of the following methods:

Option 1: Dial 1218 and follow the instructions to apply for a new landline.

Option 2: Visit your nearest exchange and submit your application in person.

Option 3: Head to PTCL-Ufone Joint Shops/Service Centers to apply for a new telephone connection.

Applying for a new telephone connection with PTCL is easy. Choose one of the following methods:

Option 1: Dial 1218 and follow the instructions to apply for a new landline.

Option 2: Visit your nearest exchange and submit your application in person.

Option 3: Head to PTCL-Ufone Joint Shops/Service Centers to apply for a new telephone connection.

Option 4: Send a text message with the content “New LL” to 0512181218 through our website to initiate the application process.

 
 
 
 
 
 

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Changing your PTCL Telephone package is hassle-free. Simply follow one of these methods:

Option 1: Dial the PTCL Helpline at 1218 and request the change in your telephone package.

Option 2: Visit a PTCL-Ufone Joint Shop or Service Center to personally discuss and make changes to your telephone package.

Follow these simple steps for online bill inquiry and payment on the PTCL website:

Step 1: Navigate to “PTCL Bill” on the website’s navigation menu or log in to “www.bill.net.pk“.

Step 2: Choose the product you want to pay for.

Step 3: Enter your landline number or MDN to inquire about the bill.

Step 4: For bill payment, click on the “PTCL Bill” option.

Step 5: Enter the desired amount you want to pay and submit.

Step 6: Fill in your credit card information, including credit card number, expiry date, and verification code.

Step 7: Click on “pay” to confirm the payment of your dues.

Step 8: You will receive a confirmation notification and an SMS on your registered mobile number.

If you wish to change your PTCL landline billing number within a Landline billing package, follow these steps:

Step 1: Email your request to evosupport.packages@ptcl.net.pk.

Step 2: Include a copy of the paid bill for both your existing and new landline numbers.

Our support team will assist you with the necessary steps to facilitate the change in your PTCL landline billing number.

You can conveniently pay your PTCL Evo bill at the following locations:

  1. PTCL One Stop Shops (OSS): Visit your nearest PTCL One Stop Shop to make your Evo bill payment.

  2. Ufone Customer Service Centers: Ufone Customer Service Centers also accept payments for PTCL Evo bills.

  3. MCB Branches: You can make your Evo bill payment at any MCB branch.

  4. Easy Paisa Retail Outlets: Head to any Easy Paisa retail outlet to pay your PTCL Evo bill.

Note: For PTCL landline packages, the billing is combined with the phone bill and can be paid along with the landline bill.

PTCL offers convenient online bill payment methods through various channels, including mobile applications. Here’s how you can make your PTCL bill payment using mobile apps:

PTCL Channels:

  1. PCPM Machines
  2. PTCL TouchApp for Android
  3. PTCL TouchApp for iOS
  4. PTCL Website

Banking Channels:

  1. ABL (Allied Bank Ltd)
  2. Askari Bank Ltd
  3. Bank Alfalah
  4. DIB (Dubai Islamic Bank)
  5. Faysal Bank Ltd
  6. HBL (Habib Bank Ltd)
  7. JS Bank
  8. MCB (Muslim Commercial Bank)
  9. Meezan Bank Ltd
  10. UBank
  11. UBL (United Bank Ltd)

Microfinance Channels:

  1. Easypaisa for Android
  2. Easypaisa for iOS
  3. JazzCash for Android
  4. JazzCash for iOS
  5. UPaisa for Android
  6. UPaisa for iOS

Other Payment Channels:

  • Payment via TCS Courier: Bill collection at your doorstep via TCS is available for Islamabad/Rawalpindi customers. Contact PTCL at 1218.